HR structure for growing companies—without the full-time overhead

For teams that need to work.

BonOps is a people-first HR and operations partner helping growing businesses get organized, aligned, and running smoothly.

With experience across hospitality, construction, professional services, and high-growth environments, we work directly with owners and leadership teams to bring structure where it’s needed most.

We provide both ongoing fractional HR support and project-based work.

Contact Us

hello@bonopsmiami.com

What We Do

HR Administration

Offer letters, onboarding, terminations, employee files, and day-to-day HR ops.

Policy & Compliance

Handbooks, audits, federal and state compliance, and policy development built for your business.

People Strategy

Organization, performance , compensation , and culture — the strategic layer most small businesses skip.

Employee Relations

Workplace issues, disciplinary processes, difficult conversations — navigated with experience and discretion.

Recruiting & Hiring

Postings, screening, interview coordination, and offer negotiation for experienced hires.

HR Systems

HRIS , ATS, onboarding workflows, and the tech stack that keeps your people ops running smoothly.

Opening a new location?

Opening a new concept or location is one of the most operationally complex things a business can do — and HR is where it most often breaks down. Bon Ops provides end-to-end people operations support from pre-opening through your first 30 days, so your team is hired, trained, and ready on day one.

Phase 1

Foundation & Setup

  • HR & payroll system setup

  • Employee handbook creation

  • Job descriptions for all roles

  • Compliance & licensing review

  • Offer letter templates

  • Compensation structure

Phase 2

Hiring & Recruiting

  • Full recruiting for all positions

  • Job postings & sourcing

  • Screening & interviews

  • Reference & background checks

  • Offer management

  • Pre-opening communications

Phase 3

Onboarding & Launch

  • New hire onboarding program

  • Day 1 & Week 1 experience

  • Manager training & support

  • Culture & team integration

  • 30-day check-ins

  • Post-opening HR handoff

Let’s work together.

About BonOps

I’ve spent the last decade working directly with founders and operators—opening restaurants, supporting rapid expansion, and serving as Chief of Staff within growing companies.

I understand the pressure of building and running a business because I’ve been inside it.

My approach is simple: build strong teams, create structure that works, and help people do their jobs well.